Panasonic Avionics and Riyadh Air sign turnkey maintenance agreement

Panasonic Technical Services (PTS) will also establish a new line maintenance station in Riyadh. Technical teams with specialised knowledge of the Dreamliner’s advanced systems will deliver top-tier PTS MRO services. Panasonic Avionics’ new investment in Saudi Arabia includes local staff hires at the PTS line maintenance station. Panasonic will advance education and training to support this innovative project. 

The maintenance agreement includes the provision of PTS’ Total Care Package, which ensures seamless aircraft operation and optimal passenger experience. This strategic agreement combines both companies’ commitment to innovation and excellence in the industry.

Tom Eskola, vice president, Panasonic Technical Services at Panasonic Avionics, said: “We are thrilled to partner with Riyadh Air on this long-term agreement. Our Total Care Package service is set to provide proactive, comprehensive support, minimising downtime and ensuring consistently exceptional operational performance and passenger experience. With a new dedicated base in Saudi Arabia, we are demonstrating our commitment to providing Riyadh Air with the highest level of service and support, combining our expertise in both aircraft maintenance and IFE systems.” 

Peter Belew, chief operations officer at Riyadh Air, said: “Delivering a consistent, premium passenger experience is at the heart of everything we do. When it came to supporting our IFE systems, Panasonic Technical Services was best positioned to provide the necessary care and expertise. We are confident that this strategic agreement will ensure our passengers enjoy a world-class IFE experience on every flight.”