Emirates helps over two million customers take more control over their travel plans

Image:  Emirates Airlines

More than 92,000 customers have exchanged their tickets for travel vouchers, and more than 38,000 of them have flown and are planning to fly with their redeemed vouchers for tickets.

Adnan Kazim, chief commercial officer for Emirates Airline said: "As demand gradually grows for international travel, customer assurance and seamless booking flexibility will remain central to our strategy. Ensuring we have the most customer-friendly booking policies has helped build confidence amongst travellers when deciding to fly with us, giving them more control over their travel plans when uncertainty hits. This means empowering them to make stress-free changes through our generous waiver policy, allowing easy redemption of vouchers, ensuring faster refund processing times, all coupled with our industry-leading multi-risk insurance cover, and the extension of tier status and Miles for our Skywards members."