Abu Dhabi's refurbished Terminal One is now complete

This programme expands its passenger handling capacity and ensures the delivery of quality service and experience across the airport. The project has already won ADAC “The GCC Commercial Project of the Year” from the Construction Week Awards held on Monday  acknowledging ADAC’s efficiency in delivering turnkey capacity solutions for the capital’s airport while maintaining quality service in all its offerings.
The refurbishment project included an increase in the number of check-in and immigration counters, and the expansion and development of the retail and F&B space.  The project was carried out over 10 months as part of the programme to expand the airport capacity and meet the anticipated traffic growth, whilst completing the longer term expansion plans of the capital’s airport through building new terminals and facilities. The completed project was also designed to deliver a high quality facility and upgraded services in Terminal 1 in line with the Terminal 3 offerings.
The terminal’s refurbishment focuses on delivering to travelers a rejuvenated travel experience from start to end. Upon arrival to the airport, passengers are greeted through new entry gates, leading to an efficiently designed passport control area, where counters were increased by 40% to ensure speedy processing of travel documents. A designated area was especially allocated for First and Business Class passengers, with brand new security screening facilities.
The number of Immigration  Department counters was also increased, providing a new total of 18 counters in the arrival area, and 16 in the departure area, as well as designated counters and E-Gates for travelers with special needs.
Ahmed Al Haddabi, ADAC chief operating officer said:“The refurbishment works were carried out in phases, taking into consideration the peak hours to ensure travelers’ safety, convenience and comfort over the last 10 months, and to provide ADAC with a short-term solution to cater for the expected traffic growth at the Capital’s airport in the coming few years.” he added.
Additionally, passengers now enjoy an enhanced shopping and dining experience through the new developed layout of the retail and food & beverage space, which has been enhanced to offer 27 outlets. The airport hotel and hospitality lounges have also undergone a thorough makeover to deliver a unique product in luxury and convenience, which is now available to all passengers at Abu Dhabi International Airport upon request.