Serco appoints new Head of Operations for West Coast, Saudi

The promotion of Fleetwood into this newly created role reaffirms Serco's commitment to supporting the Saudi Government and Vision 2030, with a special focus on enhancing the safety and readiness of projects across the West Coast region and echoing the company’s continued commitment to impact a better future for the region’s residents and visitors.

Fleetwood is responsible for overseeing the financial and operational delivery of Serco’s contracts on the West Coast of Saudi Arabia, including within the Red Sea and NEOM area, where Serco hold a number of contracts supporting the development of the giga cities infrastructure, including providing fire & rescue services (FRS) at Red Sea International Airport and supporting Red Sea Global’s carbon-neutral mobility services. 

In her new role, overseeing around 200 staff, Fleetwood and her team have a core objective of bringing Serco’s many years of experience and knowledge within the transport and emergency services industry to the rapidly developing region to instil best practises from Serco’s global experience and ensure a transfer of knowledge to support the nationalisation aims of the country.