Emirates employees honoured for ‘going beyond the call of duty’

He awards were led by His Highness Sheikh Ahmed bin Saeed Al-Maktoum, Chairman and Chief Executive of Emirates Airline & Group.

His Highness commented on the extraordinary efforts and initiatives of the winners of this year’s awards: “The dedication, spirit of collaboration, perseverance and ingenuity of team members being honoured today shows the Emirates Group at its best. Whether its skilfully undertaking the largest known fleet retrofit project, expanding the digital retailing experience, achieving fuel savings across our flight operations, bringing sustainability to the forefront of our dnata Travel business, making the travel experience more inclusive, and showing courage in the face of danger,  these defining moments demonstrate the attitudes and actions that will have a lasting impact on the organisation for years to come.”

One employee being recognised was Raphael Teixeira was working his routine shift  at JFK Airport when he spotted a piece of unattended ground support equipment (GSE) emitting smoke and flames. Instantly recognising the magnitude of the situation, he quickly sprang to action to extinguish the fire and bring it under control before it had the chance to cause further damage or endanger aircraft, and most importantly those onboard.

Teixeira’s story was one of six Najm Chairman’s 2024 Awards that individually and collectively recognise Emirates Group employees in six categories: measurable customer experience improvements, innovation, leading impactful initiatives that contribute to the Group’s ESG efforts and commitment to fostering a safety-first culture.