Gulfstream appoints its first field service rep for Africa

Gulfstream has responded to calls by African customers for more aftersales support by appointing Tony Swift its first field service representative (FSR) on the continent.
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The company announced the appointment at the Marrakech Airshow.
Swift, who is based in South Africa, reports to Ken Maxwell, senior manager, international field service operations.
Swift acts as the liaison between the company and Gulfstream operators based in or travelling through Africa. His responsibilities include providing technical guidance on methods and procedures pertaining to scheduled and unscheduled maintenance, facilitating full resolution of any technical issue that arises, and serving as a technical advisor to operators.
“The volume of Gulfstream traffic in Africa continues to grow,” said Mark Burns, president, Gulfstream Product Support. “Tony’s technical expertise and familiarity with the continent, particularly his native country of South Africa, where we have nearly 20 aircraft, are tremendous assets for our operators.”
Before joining Gulfstream, Swift was a line technician for Signature Flight Support at New York’s Westchester County Airport.
Swift earned a Bachelor of Science degree in aeronautics from Embry-Riddle Aeronautical University. Prior to immigrating to the United States in April 1997, he was an aircraft mechanic for five years in the South African Air Force. He holds a South Africa Civil Aviation Authority aircraft and engine license, the equivalent of a U.S. Federal Aviation Administration aircraft and powerplant license, and is a certified FlightSafety International Master Technician for the G550/G500 and GV.