Emirates inaugurates Emirates World Store in Kenya, its first in Africa

Emirates has opened its Emirates World store in Nairobi, Kenya – the airline’s refreshed retail store concept to Africa for the first time.

Image: Emirates Airlines

Centrally located in the ultra-modern Cube, Riverside Drive, the Emirates World store offers customers expert travel advice, either from dedicated consultants or through self-service smart technologies, and immersive displays to bring the airline’s signature product closer to travellers from Kenya.

The Emirates World store was inaugurated by Adil Al Ghaith, Senior Vice President Commercial Operations, Center, in the presence of His Excellency, Dr Salim Alnaqbi, UAE Ambassador to Kenya. The opening ceremony was attended by other distinguished guests as well as trade and media partners.

Adnan Kazim, Emirates’ deputy president and chief commercial officer said, “We are pleased to bring our reimagined retail store concept to Africa for the first time, elevating our customer experience in Kenya, and then in more destinations across the continent in the coming months. The Emirates World store provides a flavour of the signature experience we offer, from friendly and insightful staff to hands-on showcases that bring our ‘Fly Better’ promise to life. We can’t wait to inspire our customers to discover more with Emirates when they visit the store.”