Kenya Airways wins two gongs at the 2024 World Travel Tech Awards

The airline was recognised for its user-friendly design and intuitive features, ensuring that travellers can access comprehensive, up-to-date information at their fingertips. The recently revamped website includes a price histogram to help customers make informed booking decisions, inspirational travel deals, a trip planner for easy destination selection, and a responsive mobile interface.  

Its award-winning airline app stood out for its ease of use and features that simplify customers' travel. From booking to in-flight services, the app integrates innovative functionalities that provide passengers with a smooth, efficient, personalised travel experience.  

Allan Kilavuka, chief executive officer of Kenya Airways, said: "These awards showcase our team's relentless drive to enhance the travel experience through cutting-edge technology. The recognition of both our app and website highlights our customer-centric approach and the critical role digital innovation plays in making our services more accessible, efficient, and enjoyable for our customers."