SITA: A secure walk-through travel experience at airports

SITA and NEC to develop solutions enabling a secure walk-through experience at airports. Image: SITA

Through the partnership SITA and NEC will further unlock the potential of seamless next-generation passenger processing solutions, making mobile enabled and touchless airport processes a reality. This will allow passengers to use their digital identity on their mobile phone whenever they travel at each step in the journey. Passengers will use their biometric identity to check-in, make payments, drop their bag, as well as pass through security, immigration and boarding by simply scanning their face at each step. Key touchpoints will automatically recognize you as a passenger, making steps such as bag drop and boarding effortless.  

The two companies will collaborate to develop this ground-breaking solution by utilizing both companies’ global presence in the market and the combination of technology for Common Use Platforms and Artificial Intelligence (AI) solutions.

With cutting-edge identification technologies and AI solutions including the most accurate face recognition algorithm, NEC’s I:Delight platform allows passengers who have opted to use the service to be identified quickly and with a high-degree of accuracy, even when passengers are on the move. SITA Smart Path and SITA Flex solutions are able to integrate mobile and NEC’s biometric technologies with existing common-use infrastructure and airline applications while delivering a smoother airport journey.

Masakazu Yamashina, executive vice president, NEC, said: “NEC is pleased to collaborate with SITA to provide ‘NEC I:Delight,’ which utilizes NEC’s cutting-edge digital identity solutions that capitalize on biometrics technologies to deliver a unified customer experience across a wide range of services.”

Barbara Dalibard, CEO of SITA, said: “In NEC we have another strong partner where together we are able to deliver to our airline and airport customers a more seamless, automated journey through the airport. We know that passengers value the benefit of a truly self-service experience. Leveraging SITA’s common-use footprint in more than 460 airports globally and NEC’s award-winning identity management technology, we are well placed to help our customers deliver a truly unique and efficient experience in the airport, particularly during these challenging times where there is increased focus on the health and safety of passengers.”