Dubai Airports opens its first Assisted Travel Lounge

This lounge is the first of its kind, designed to comprehensively address the diverse needs of People of Determination (POD), including those with autism and hidden disabilities, offering a safe, comfortable space within the bustling airport environment.

A collaborative effort by Dubai Airports and dnata, the lounge operator, the Assisted Travel Lounge reinforces Dubai Airports’ commitment to accessibility and inclusivity. This pilot lounge is part of a multi-million-dirham programme, with future expansion plans already in place to open similar lounges in other terminals.

Majed Al Joker, chief operating officer at Dubai Airports, said: “This lounge reflects our dedication to ensuring that DXB is a welcoming space for People of Determination. It is a unique facility, meticulously designed to align with Dubai's vision of being a truly inclusive city for all. It ensures that every detail, from the ambience to the furniture, contributes to a calm and accessible environment and is a major leap forward in our mission to create a seamless travel experience for all guests, regardless of their individual needs."