Cape Town International Airport honoured with the Airport Experience Award

The Airport Experience Award recognises airports that prioritise creating a positive and supportive environment for their employees, with the understanding that a motivated, well-equipped workforce plays a key role in delivering exceptional passenger experiences.

Mark Maclean, regional general manager of Cluster 2 at Airports Company South Africa (ACSA), said: "This award speaks to our core belief that a memorable passenger experience is driven by the people who work passionately to make each traveller feel welcome. We are creating an airport experience that truly reflects a customer centric culture. I am very proud of our team's continued dedication and of ACSA's role in setting a benchmark in the global aviation industry."

The accolade comes as ACSA continues to invest in amenities and initiatives that contribute to a positive environment for both staff and travellers, including dedicated employee facilities, comprehensive staff development programmes, and a reward system that recognises exceptional performance.