Airports http://www.timesaerospace.aero/ en Sun, 24 Nov 2024 12:24:22 +0000 Why fortifying cyber security defences is key to aviation future http://www.timesaerospace.aero/features/technology/why-fortifying-cyber-security-defences-is-key-to-aviation-future

Why fortifying cyber security defences is key to aviation future

portrait of author Ahmed Etman

Three managing directors from Accenture Middle East : Ahmed Etman, MD cybersecurity practice; Radwane Saad, MD cyber strategy; and Abedalqader Nasrallah, MD cyber resilience; outline how the global firm is playing its part in the region’s aviation cyber defence

The aviation industry is experiencing a renaissance, fueled by cutting-edge technology that promises to make travel more seamless and personalised than ever before. Astonishingly, 99% of executives in the travel industry acknowledge that technology is the primary driver of their organisation’s reinvention and transformation strategies.

Airlines are redefining how passengers experience this privilege, tapping into new revenue streams through advanced digital platforms, AI-driven personalization, and cloud-based operations. However, with these exciting advancements come new cybersecurity challenges that could jeopardize operations, compromise data, and erode trust. As the industry progresses, safeguarding against cyber threats is more critical than ever.

Tech-powered transformation takes flight

Accenture is leading the charge in helping airlines navigate this digital revolution.

For example, Saudia Airlines is set to launch a groundbreaking GenAI-powered digital platform that will allow travelers to effortlessly plan, book, and adjust their trips through a customized, conversational interface. Designed to evolve continuously, it will integrate additional services, aligning with Saudia’s vision of setting new standards for travel in the digital age.

In another leap forward, Accenture teamed up with Riyadh Air to create the world’s first fully cloud-based airline. By providing a cloud-only infrastructure coupled with strengthened cybersecurity and AI-driven operations, Accenture is ensuring Riyadh Air’s digital core is both future-proof and scalable.

This partnership aims to support Riyadh Air’s ambitious goal of operating over 100 destinations by 2030, showcasing a commitment to innovation that underscores the need for top-tier cybersecurity measures to protect these new digital infrastructures.

Facing the cybersecurity conundrum

Despite these great technological strides, the aviation industry grapples with debilitating cybersecurity challenges. The complexity of managing a modern technological architecture and multiple digital ecosystem partners creates substantial barriers to implementing effective security measures, with three major issues coming to the forefront: a lack of comprehensive cybersecurity strategies, insufficient threat detection capabilities, and inadequate controls for technology and data security.

Recent findings are eye-opening: 83% of travel industry CEOs report that compliance is their primary driver for cybersecurity, while just 39% of airline, travel, & transport companies have real-time incident detection mechanisms for their IT and OT systems.

Moreover, 58% of airlines do not have a security transformation program in place, and almost half of them indicate that they don’t have an Information Security Management System (ISMS) in place, nor have these companies enforced or updated measures to secure their technological infrastructure.

These gaps expose the industry to vulnerabilities that could undermine the very innovations fueling its growth.

 

Three essential steps for elevating cybersecurity

Aviation companies must take decisive action to address these challenges and elevate their cybersecurity defenses. This involves embedding cybersecurity into their core business strategies, reinventing their approach to cyber-resilience, and modernising security practices to keep pace with rapid technological advancements.

  1. Embed Cybersecurity in Business Strategy

To tackle aviation’s cybersecurity challenges, senior leadership must embed cybersecurity into business strategy from the start, using risk assessment frameworks to guide decisions and investments.

Additionally, their strategies should address cyber and supply chain risks, particularly those tied to geopolitical tensions. Collaboration with third-party vendors is critical, prioritizing those with strong cyber resilience and enforcing tailored policies for joint crisis assessments. A comprehensive supply chain cyber risk management programme, using automation and data, is key, especially as aviation IT vendors present significant risks.

Continuous cyber risk assessments across all strategic initiatives—new products, services, acquisitions, and expansions—ensure early identification and mitigation of potential threats, with clear targets and thorough reporting throughout the process. This proactive approach not only mitigates risks but also positions having modern cybersecurity measures as an important competitive edge.

A prime example of this approach is Accenture's work with one of the largest international airports in the Middle East.

Accenture is transforming the airport's cybersecurity through a managed services approach, creating a consolidated operating model that aligns business, security operations, and third-party suppliers. This model bolsters the airport's security environment while providing annual assessments of its security capabilities and technological maturity, enabling to remain ahead of evolving threats. This case underscores the importance of viewing cybersecurity as fundamental to business strategy and demonstrates how a proactive, integrated approach can reinforce an organization’s defenses.

  1. Reinvent cyber-resilience

Building cyber-resilience is an ongoing journey that demands regular updates to security programmes. To boost resilience, aviation companies need a comprehensive view of their attack surface, covering both IT and OT environments. As digital initiatives expand, so do the risks of ransomware and malware attacks. Identifying and securing all assets - whether legacy or new - is crucial for mitigating these threats.

Accenture Security’s managed cyber defence model exemplifies this approach. Deployed at a leading international airport in the Middle East, it provides enriched detection and response capabilities and insider threat monitoring, offering full visibility into IT and OT environments. This has led to faster threat responses, lower costs, fewer insider threats, and better compliance.

Streamlining security tools and using AI-driven solutions are also key. Many organizations have overlapping security tools that cause misconfigurations and gaps. By consolidating these into a unified system, companies can simplify their security strategy and enhance protection. Generative AI solutions, like Accenture’s MxDR service, heighten detection, response, and remediation efforts.

  1. Modernise security to match innovation

To stay ahead of industry disruption, security must evolve at the same pace with business advancements. This requires embedding cybersecurity into every new development from the outset and addressing vulnerabilities in both emerging technologies and legacy systems.

A comprehensive, adaptive security approach is crucial, ensuring that all processes remain aligned with ongoing business transformations. Beyond traditional information security, aviation companies must evaluate how their security capabilities support overall business resilience, enabling scalable operations and rapid adaptation.

Modernising IAM practices with a zero-trust network architecture—where every access attempt is treated as potentially unauthorised—can drastically reduce breach risks.

As emerging technologies like quantum computing, space security, and human-AI interfaces advance, partnering with specialised security experts is critical.

Take quantum computing: although fully capable quantum computers don't yet exist, adversaries are already harvesting sensitive data to decrypt in the future. Achieving crypto agility is vital for aviation companies, allowing them to seamlessly adapt encryption methods and replace compromised keys without disrupting critical infrastructure.

 

Conclusion

As the aviation industry soars to greater heights, it must also elevate its cybersecurity defences. By embedding cybersecurity into business strategies, reinventing cyber-resilience, and modernising security practices, aviation companies can protect their innovations and ensure a secure, sustainable future for air travel. The challenge is clear: fortify defenses to keep the future of aviation on course. Only those who rise to this challenge will truly succeed.

 

 

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Sun, 24 Nov 2024 12:24:22 +0000 aPeaford 69213 at http://www.timesaerospace.aero
BAC welcomes British Airways' commitment to Bahrain http://www.timesaerospace.aero/news/airports/bac-welcomes-british-airways-commitment-to-bahrain

The partnership has spanned for over 90 years of distinguished aviation history.

The London-Bahrain route has long been a cornerstone of connectivity between the United Kingdom and Bahrain, fostering deep bonds of friendship, economic exchange, and cultural enrichment. This route, which marked British Airways’ Concorde maiden voyage in 1976, has been a vital bridge for businesses, tourists, students, and families alike.

British Airways’ decision to maintain its commitment to Bahrain underscores the enduring strength of the bilateral relationship between the two nations. This partnership not only fuels economic growth and unlocks commercial opportunities but also enhances convenience and connectivity for travellers on both sides.

BAC reaffirms its full support for British Airways and looks forward to further strengthening this historic collaboration, ensuring continued success at Bahrain International Airport.

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Bahrain Airport Company (BAC), the operator of Bahrain International Airport (BIA), is celebrating British Airways' continued operations to and from the Kingdom.

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Thu, 21 Nov 2024 11:57:32 +0000 eNethersole 69209 at http://www.timesaerospace.aero
IndiGo implements strategies and technology to minimise weather disruptions http://www.timesaerospace.aero/news/technology/indigo-implements-strategies-and-technology-to-minimise-weather-disruptions

The airline said: “The adverse weather conditions during winter like fog and smog in North Indian cities can be extremely challenging, leading to flight disruptions including delays, cancellations, and diversions. Poor or zero visibility makes it difficult for pilots to land or take off safely, impacting overall flight schedules. Strong wind bands, infrastructure limitations, airport congestion, and navigational challenges further contribute to operational disruptions, affecting both schedules and customer experience.” 

IndiGo is implementing the following measures to minimise disruptions during this fog season.

Proactive Planning: Preparing for the Fog Season

IndiGo begins planning well in advance of the winter season, anticipating the challenges posed by dense fog

Qualified Low Visibility Operations (LVO) crews are scheduled for flights during fog-prone periods, ensuring safety and operational reliability.

Conditional Captains are excluded from rosters during the fog season to minimise risks and maintain consistency in operations.

Crews are strategically positioned near airports to reduce delays caused by transportation challenges during foggy conditions.

Accommodations and transportation are pre-arranged for crews, ensuring they are readily available to operate flights as soon as conditions improve.

IndiGo coordinates airport standbys to streamline operations and mitigate potential disruptions caused by adverse weather.

Meteorological Expertise: Forecasting and Risk Assessment

A team of experienced meteorologists constantly monitors weather patterns and provides precise forecasts to ensure preparedness.

They utilise tools such as hourly weather reports, terminal aerodrome forecasts, and weather warnings to anticipate fog events.

Safety Risk Assessments are conducted for severe weather, enabling proactive adjustments to operations.

Based on historical data and strategy, IndiGo carries additional fuel to account for holding patterns and taxi delays, reducing the need for diversions and gate returns. 

Real-Time Operations: AOCS and OCC Coordination

The Operations Control Center (OCC) actively monitors real-time visibility and manages crew rosters to ensure CAT III/LVTO cleared crew are available.

Based on the MET forecast, OCC manages rostering to ensure adherence to Flight Duty Time Limitations (FDTL), and collaborates with AOCS to manage delays and diversions

Base managers and crew tracking teams are coordinated to optimise operations during disruptions.

Diversions are directed only to airports with available Aircraft Maintenance Engineers (AMEs) to ensure operational continuity.

A dedicated AOCS point of contact is assigned to each diverted flight to provide seamless support and ensure smooth operations.

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IndiGo has said it has applied proactive strategies and technology to minimise disruptions due to weather this winter.

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Thu, 21 Nov 2024 10:36:05 +0000 eNethersole 69207 at http://www.timesaerospace.aero
Cape Town International Airport honoured with the Airport Experience Award http://www.timesaerospace.aero/news/airports/cape-town-international-airport-honoured-with-the-airport-experience-award

The Airport Experience Award recognises airports that prioritise creating a positive and supportive environment for their employees, with the understanding that a motivated, well-equipped workforce plays a key role in delivering exceptional passenger experiences.

Mark Maclean, regional general manager of Cluster 2 at Airports Company South Africa (ACSA), said: "This award speaks to our core belief that a memorable passenger experience is driven by the people who work passionately to make each traveller feel welcome. We are creating an airport experience that truly reflects a customer centric culture. I am very proud of our team's continued dedication and of ACSA's role in setting a benchmark in the global aviation industry."

The accolade comes as ACSA continues to invest in amenities and initiatives that contribute to a positive environment for both staff and travellers, including dedicated employee facilities, comprehensive staff development programmes, and a reward system that recognises exceptional performance.

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Cape Town International Airport (CTIA) was honoured with the Airport Experience Award at the Airport Honours Award ceremony in Amsterdam last week.

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Tue, 19 Nov 2024 10:29:28 +0000 eNethersole 69194 at http://www.timesaerospace.aero
DXB reports ‘stellar’ nine months http://www.timesaerospace.aero/news/airports/dxb-reports-stellar-nine-months

By the end of September, DXB had welcomed 68.6 million guests, laying a solid foundation for the typically high-traffic final quarter – a milestone made possible by the collective efforts of colleagues and partners who work tirelessly to maintain the airport’s leadership status.

Paul Griffiths, CEO of Dubai Airports, said: “This year has highlighted the very best of DXB — showcasing its continued growth, resilience, and commitment to service excellence, qualities that have become synonymous with the airport. At the heart of this success is our people, whose dedication and collaboration have driven our record-breaking guest numbers and robust operational performance, keeping us at the top for over a decade. DXB continues to be our core focus, with ongoing investment in customer service and technological advancements, to ensure our  success in delivering a superior hospitality experience.

“What’s particularly noteworthy is that DXB is seeing more direct traffic than ever before — a shift from the long-standing trend where transfer traffic dominated. This reflects Dubai’s evolution into not just a premier tourist destination, but also a globally attractive place to live, work, and do business, further underscored by the city’s booming real estate market and its rising appeal as a destination for top talent. We’re focused on continuing to deliver an exceptional experience in the final quarter, buoyed by Dubai’s vibrant winter calendar and renowned attractions.”

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Dubai International (DXB) is on track for record-breaking annual traffic, following a strong performance in the first nine months of the year.

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Tue, 19 Nov 2024 10:13:23 +0000 eNethersole 69193 at http://www.timesaerospace.aero
Etihad celebrates first anniversary of TA ops at Zayed International Airport http://www.timesaerospace.aero/news/airports/etihad-celebrates-first-anniversary-of-ta-ops-at-zayed-international-airport

Since the full transition to the new terminal in November 2023, the airline has significantly expanded its operations from 1,336 weekly flights to 1,732, and connects Abu Dhabi to more than 80 destinations worldwide through its extensive network.

Operating from Terminal A, Etihad has played a crucial role in Zayed International Airport's recognition as the fastest-growing airport in the Middle East for scheduled seat capacity on international flights, with capacity to handle up to 45 million passengers annually.

Antonoaldo Neves, chief executive officer of Etihad Airways, said: "In just one year, Terminal A has transformed the travel experience for our guests and supported Etihad's ambitious growth plans. This world-class facility has enabled us to enhance our service standards significantly, offering greater comfort and convenience while strengthening Abu Dhabi's position as a global aviation hub. As we continue to expand our network and fleet, Terminal A provides the perfect platform for Etihad's next chapter of growth."

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Etihad Airways has celebrated a year of growth and achievement at its home in Terminal A, Zayed International Airport.

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Mon, 18 Nov 2024 10:46:33 +0000 eNethersole 69186 at http://www.timesaerospace.aero
CAA invites bids for MRO at Muscat International Airport http://www.timesaerospace.aero/news/maintenance/caa-invites-bids-for-mro-at-muscat-international-airport

This is expected to be complete by mid-2025.

According to CAA, the facility will feature state-of-the-art buildings and advanced equipment, capable of handling a wide range of aircraft, including large models like the A380, the world's largest passenger airliner.

The project aims to meet the global market's needs as international air traffic is expected to grow, especially after the recovery from the COVID-19 pandemic.

By launching this project, the CAA intends to position Oman as a key regional hub for aircraft maintenance in the Middle East.

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The Civil Aviation Authority (CAA) has invited bids for an MRO facility at Muscat International Airport, a significant move to enhance the civil aviation sector in Oman.

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Mon, 18 Nov 2024 10:34:19 +0000 eNethersole 69185 at http://www.timesaerospace.aero
SITA integrates its IPS Intelligent Passenger Solution http://www.timesaerospace.aero/news/technology/sita-integrates-its-ips-intelligent-passenger-solution

Under its new name, ‘IPS a SITA company’ delivers a strengthened range of products deliver intelligent passenger solutions including self-service bag drop systems, kiosks, touch-less scanners and printers, and associated technologies. IPS a SITA company now sits alongside airport operations, passenger processing and baggage systems in a new gold standard for the Aviation Technology Industry (ATI) and passengers alike.

SITA completed regulatory formalities and legal procedures to acquire IPS in July and, now combined, is supporting an unprecedented acceleration of global aviation industry digitalisation, streamlining check-in, baggage handling, security, and airport operation processes alike. Travellers can expect to see reduced wait times, smoother journeys, and a new era of personalised and easy to use digital services.

In addition to ‘IPS a SITA company’, the SITA Airports portfolio continues to lead the way in supporting the Aviation Transport Industry with market leading products and services. These include technologies such as biometrics, with 85% of international air passengers served globally, Common Use Terminal Equipment (CUTE) and Common Use Self Service (CUSS) kiosks, together with Airport Management Systems (AMS) and Airside Optimizer solutions that deliver smooth, efficient and sustainable airport decision-making. All help to support airports to maximise terminal capacities and deliver best-in-class secure solutions that provide ‘frictionless travel’ for passengers, where biometrics, facial recognition, and self-service solutions transform airports from simple transit hubs to digital, highly personalised travel experiences​.

Nathalie Altwegg, SVP of Airports at SITA, said: “Airports worldwide need to adopt technologies that can remove unnecessary bottlenecks at pinch points like check-in, security and embarkation. The addition of IPS a SITA company combines the best of our market-leading SITA and IPS products and expertise to deliver seamless travel experiences. This unrivalled gold standard portfolio will enable our airport customers to deliver the solutions that will ultimately ensure passengers worldwide enjoy an easier and frictionless travel experience, devoid of frustrating and lengthy queues. By combining CUTE and CUSS kiosks with biometric and facial recognition technology, and our IPS portfolio, SITA is at the forefront of developments that will ultimately reshape the future of airport travel.”

“Together, we are setting a new standard in automated passenger handling for the aviation industry,” adds Dr. Georg Oschmann, CEO of IPS a SITA company, adding: “By connecting our expertise, we are positioned to deliver even greater value to airlines and airports worldwide. Our integration enhances our ability to streamline the passenger journey and drive innovation that meets the evolving needs of the industry.”

More than 2,300 Self-Bag Drop kiosks are already deployed in over 120 airports globally, handling some 150,000 daily bag drops around the world. This makes IPS a SITA company the undisputable market leader in terms of end-to-end solutions at airports, with over 13 billion air passengers using its systems annually. IPS provides best-in-class secure solutions for all common-use passenger touch-points, from check-in to Self-Bag Drop, baggage claim and boarding systems, plus integrated biometric identification, cloud-based fully managed services and smart payment technology.

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SITA has announced the formal integration of IPS Intelligent Passenger Solutions into its airport portfolio.

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Mon, 11 Nov 2024 11:09:44 +0000 eNethersole 69146 at http://www.timesaerospace.aero
Emirates launches chauffeur-drive service in Riyadh http://www.timesaerospace.aero/news/flight-services-and-support/emirates-launches-chauffeur-drive-service-in-riyadh

Emirates customers travelling in First and Business Class will enjoy a door-to-door experience.

First and Business Class customers can request for CDS on any of the airline’s three daily flights to and from Riyadh. The exclusive service is complimentary for customers within a 100-kilometre radius of the airport. Excess Mileage will apply for areas beyond the served radius*. Emirates Chauffeur-Drive Services are currently offered in over 70 cities within the Emirates’ network.

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Emirates has introduced Chauffeur-Drive Services (CDS) in Riyadh, for premium passengers arriving at and departing from King Khalid International Airport.

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Mon, 11 Nov 2024 10:14:52 +0000 eNethersole 69140 at http://www.timesaerospace.aero
Hamad International Airport launches new Doha-Shenzhen route http://www.timesaerospace.aero/news/airports/hamad-international-airport-launches-new-doha-shenzhen-route

This new route marks the airport’s ninth destination in China and Shenzhen Airlines' first destination in the Middle East.

Shenzhen Airlines operates the new Doha-Shenzhen route three times a week. The service is operated using Shenzhen Airlines' Airbus A330-300, offering a total of 300 seats across business, premium economy, and economy classes.

Hamad Ali Al-Khater, chief operating officer at Hamad International Airport, said: “As Shenzhen Airlines commences operations on the new Doha-Shenzhen route, marking its first destination in the Middle East, it not only strengthens Qatar's connectivity with China but also provides passengers with greater travel options and contributes to economic growth.

“Our traffic performance between Qatar and China has shown remarkable growth, increasing by almost 100 per cent last year, reflecting the strong demand for travel between our nations. We look forward to a long and successful partnership with Shenzhen Airlines and are committed to provide the highest level of service and support.”

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Hamad International Airport (DOH) announces the expansion of its connectivity to China with the launch of direct flights to Shenzhen, operated by Shenzhen Airlines.

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Tue, 05 Nov 2024 07:05:46 +0000 eNethersole 69119 at http://www.timesaerospace.aero