Gulf Air upgrades website to be more customer friendly

The improved website has been developed based on comments and feedback from users regarding design and content. Featuring a new fresh dynamic layout and a color scheme reflecting the airline’s brand, the new homepage provides a sleeker online experience for customers. There is also more space for information on the latest news and offers for customers to take advantage of.  

This is the first phase towards full upgrade of the website and in the next few months more dynamic features will be incorporated utilizing the website’s sophisticated Content Management System (CMS) to further improve reliability of the site and consistency across pages. The website, offering five language options – English, Arabic, German, French and Italian - will be adding further information to the localized language versions to meet the needs of the specific countries. 

Gulf Air’s senior manager marketing Shehab Al Saeed said: “Increasingly customers are using gulfair.com as a one-stop-shop for all their individual and family travel needs, from booking their flights and redeeming their Frequent Flyer points to arranging their hotel, travel insurance packages, and car hire at their destination. Designed for these time conscious passengers, the upgraded website makes booking online and taking advantage of Gulf Air’s “Lowest Fares Guaranteed” easier.” 

Gulf Air’s “Lowest Fares Guaranteed” initiative promises customers that they will not find a cheaper Gulf Air flight anywhere else online and will refund the difference, if they do!